How we work
What it's like for you, from the first call to a normal month: what you do (not much), what you get, and what happens if you leave.
Getting set up
The first week is mostly access and checks. Nothing changes in your account until you have seen the plan.
- 01Day 1A short call
You tell us what's stuck, what a sale is worth to you, and what you have tried so far. We listen first.
- 02Days 1–3Access
You add us to your Google Ads account as a manager, plus Analytics and Tag Manager if you use them. You keep ownership and can remove us at any time.
- 03Days 3–7Account review
We go through the campaigns, search terms, bids and tracking, and write down what we found.
- 04Week 2The plan
You get a written plan: what we change first, what we test, and how we will measure it. Work starts once you agree.
Clear roles from day one
You always know who is responsible for what.
The first 90 days
Thirteen weeks, three phases. Each one ends with something you can see.
Weeks 1–3. Check tracking, ads and feed. Fix what stops us measuring sales. Write the test plan.
Weeks 3–9. New ads and keywords go live, one change per test. You see what worked and what didn't.
Weeks 9–13, then ongoing. More of what worked, less of what didn't, and the next plan agreed with you.
What happens after set-up
Most of the work is small and regular. Big changes only happen when the numbers support them.
Block searches that waste money, add the ones that work.
A headline, match type or bidding strategy, one at a time.
Changed on cost per sale, not on clicks.
What changed, what we learned, what comes next.
What a test plan looks like
One change per test, and a clear rule for what happens next. This is a made-up example for a lighting store, not a real client.
Same products and budget. The winner sets the tone for the next ads.
Same feed in both. Budget moves to whichever brings more sales per dollar.
Same products in both. The winner sets bidding for the next quarter.
What the report covers
Short and in plain language. Each number says where it comes from.
- Numbers. Spend, clicks, sales and cost per sale, against last month.
- Real results. Which orders were kept and which were returned, where you can tell us.
- Tests. What ran, what won, what lost.
- Waste. The search terms that cost the most, and what we did.
- Next month. What we change next, and why.
Ways to work with us
A written check inside your Google Ads and Merchant Center accounts, with fixes in order of importance.
We run your Shopping, Performance Max and Search campaigns, your feed and your tracking.
Disapproved products, products not showing or a suspended account: we find the cause and fix it.
How fees work
We agree a price after the review, once we know the size of the account and what it needs.
- Your ad spend is paid straight to Google. It is separate from our fee, and we take no percentage of it.
- A one-off set-up fee covers the review, tracking fixes and campaign build.
- A fixed monthly fee covers management and reporting. It does not change if your spend goes up.
- Monthly work runs for at least three months, then month to month.
Ownership and leaving
Your account, your data, your call.
Campaigns run in your own Google Ads account, billed by Google to your card. We never hold your ad spend.
You can see everything and remove our access at any time.
Everything we built stays in your account, with notes on how it is set up. No hand-over fee.
Some things we say no to
Nobody can honestly guarantee sales or a return on ad spend. We commit to the work and to clear reporting.
You see every change, every test and every search term. Nothing sits in an account you don't own.
If what you sell is in a category Google restricts, we tell you on the first call.